Foreword: Our Strong Commitment to Safeguard Your Privacy

“At the National Injured Senior Law Center, a division of the Law Offices of Steven H. Heisler, we strive to give you the highest level of legal assistance possible and go above and beyond to protect our seniors and their families who have been injured through negligence, abuse or defective products. Part of our commitment to serving you with compassion and integrity is to protect your privacy and be transparent about how we collect, use and maintain your personal information. This Cookie Policy outlines how cookies and similar technologies work on this Site, how they benefit you and choices you have regarding their use. Please read this policy carefully and give us a call if you have any questions or concerns about your privacy as you navigate our Site.”

What Are Cookies?

Cookies are files created on your computer, phone, or mobile device when you visit a website that contain data about your activity on the website. Cookies help a website remember you and provide a more personalized experience. They are commonly used and tend to make websites perform more efficiently, provide useful functionality to website owners, facilitate certain activities such as marketing, and obtain analytics. There are various types of cookies, including session cookies (deleted when you close your web browser) and persistent cookies (which remain on your device for a specific duration).

How We Use Cookies on the National Injured Senior Law Center Website

On this website, we utilize cookies to ensure a seamless and secure experience for our visitors, to analyze trends and site performance, and to optimize the quality and relevance of the information and content we provide. In more detail, cookies help us:

• Remember individual preferences (such as your language, accessibility levels, etc.) for future reference
• Secure online forms and requests, including our free case evaluation and consultation form
• Understand how site visitors interact with our site (which pages are most commonly accessed, how users view and navigate through our content, etc.)
• Enhance site functionality and troubleshoot technical or operational issues
• Provide contextual legal resources and educational content based on individual visitors’ interests
• Enable the functionality of certain features on our site (contact forms, live chat support, etc. – if available)

NOTE: We do not deploy cookies to collect sensitive personal information without obtaining consent. We do not use cookies for invasive or super intrusive tracking or “profiling.”

Types of Cookies We Use

• Strictly necessary cookies are essential to webpage functions and enable core capabilities, such as secure log-ins, completion of online forms, and page navigation. Without these strictly necessary cookies, you may not be able to access all services and features.
• Performance & analytics cookies are used for recording the use of our website by its visitors. For example: which pages are most frequently visited, how visitors navigate around the site, and if visitors experience error messages. This aggregated and anonymous information helps us evaluate the effectiveness of our content and how to improve user experience using data-driven metrics. We may use common web analytics tools, such as Google Analytics, for this purpose.
• Functional cookies allow our website to remember your choices and preferences relating to, for example, your chosen language or areas of legal interest so that future visits to our site can be more individual and meaningful.
• Third-party cookies: At times, we may embed features or content from third-party providers (e.g., video players, social network sharing buttons, live chats) that set their own separate cookies. These third-party cookies are subject to each of those providers’ privacy policies.

Cookies and the Protection of Personal Information

Your information is very important to us here at the National Injured Senior Law Center. While the use of cookies allows us to serve you better online, we do not utilize cookies to gather any special personal data, such as your name, address, or social security number unless that information is purposely and knowingly given (for instance, via a Contact form submission). Data collection through cookies will be handled under the terms of our more general Privacy Policy. None of this information is for sale, and we do not trade or otherwise publish any data collected through our use of cookies with unauthorized third parties.

We have also put in place extra measures for the protection of any data that we collect via cookies by using encryption and other secure protocols to ensure that there is no unauthorized use of that data. This is especially important since our work here at the National Injured Senior touches upon the everyday lives of seniors and older persons who may be particularly sensitive to privacy issues.

Controlling and Managing Your Own Cookies

You may refuse to accept cookies at the time you visit our website, at your free and complete discretion. When first visiting our website, a cookie consent banner or cookie popup may be displayed, from which you can choose to accept or decline cookies that do not fall under strict necessity. You may amend your choice at any time by changing the settings of your browser to manage your cookies. In general, most browsers will allow you to: (i) view the cookies you have on your device, (ii) erase existing cookies, (iii) block all cookies or block only third-party cookies, and/or (iv) set which websites you want to accept cookies from.

Please understand that if you decide to erase, block, or restrict any of these cookies, including those deemed to be strictly necessary, our website or any part of it may no longer function properly or optimally. You will still have access to most of our website, but some features may not be available or function properly.

Cookies from Other Files and Entities

Third-party services may be placed on this website, such as videos embedded from YouTube, live chat support assistance, or social media sharing tools. These services may store their own cookies on your computer. For instance, if you view an educational video that is embedded with a third-party service such as YouTube or share an article via social media pages like Facebook or Twitter, those companies may place their cookies and are subject to their own privacy policies.

We do not control the use of third-party cookies. Please check the cookie and privacy policies of those third parties for further information. We attempt to only work with reputable third-party service providers who share our commitments to user privacy and data protection.

Cookies in Emails, Newsletters, and Profiles

From time to time, we may send you information via e-mail or regular mail, such as newsletters or special reports that focus on senior health risks and legal issues concerning elder injury law. Some of these communications may contain tracking technologies (such as web beacons or click-through URLs) to enable us to determine what areas, services, and content are most appreciated by our clients and target audience or to track the effectiveness of specific communications.

You can opt out of receiving any such communications at any time by following the unsubscribe instructions in any e-mail, or by contacting us directly at 877-228-4878 or using our online contact form.

Usage of Analytics and the Enhancement of Our Web Site

Continuous website improvement is necessary to better serve seniors, their families, and caregivers seeking legal assistance.

We use analytics software tools, including Google Analytics, to automatically gather general usage information to help us understand how our websites are being used by various visitors. For example, we may track total number of visits, page views for certain resources or reports, average time spent on particular web pages, and how visitors navigate through our sites. We use this information to:

• Determine which types of resources, reports, or legal subjects are most relevant to our visitors
• Analyze our website’s performance and accessibility for all visitors, including individuals with disabilities
• Identify and address technical issues in a timely manner
• Maintain site security and make it as easy to use as possible

All analytics information gathered is anonymous and does not identify any individual visitor. The information we collect is used only to help us provide a better service and a better online experience for you.

Kids’ Privacy and Cookies

Though our services are directed to seniors, aged adults, and their families, we understand it is important to protect the privacy of all visitors to this website, especially children. Accordingly, we do not knowingly collect information from children under the age of 13. If we have inadvertently collected personal information from a child under the age of 13 through this website, we ask that a parent or guardian provide us with notice so that we can immediately remove such personal information from our files.

International Web Site Visitors and Transfers of Data

“The National Injured Senior Law Center is located in Baltimore, Maryland, but we represent clients throughout the United States. Persons outside of the United States should note that information that is collected by cookies on this site may be transferred to, stored and processed within the United States, which may have data protection rules and regulations that are different from those that apply in the country in which you reside. By continuing to use this site, you consent to such transfers and processing as further described in this Cookie Policy and the Privacy Policy.”

Retention of Cookie Data

We do not retain cookie information longer than is necessary to achieve the purposes set out in this policy. Session cookies expire when you close your browser. Persistent cookies are retained on your device in accordance with a set expiration period or until you manually delete them. Collected analytical and functional cookie data is considered on a regular basis and deleted when no longer required for website analytics and to improve visitor experience.

Your Right to Choose: Consent and Ways to Opt Out

Your Privacy Choices. When you first land on our site, you are offered the ability to accept or reject non-essential cookies. You may change your choice at any time by clearing your browser cookies and/or adjusting your browser settings. Most browsers provide a “Do Not Track” option, which you can enable to limit tracking.

Alternatively, if you prefer not to be tracked using analytics technology, you can install browser add-ons, such as Google Analytics Opt-out Browser Add-on and non-analytics cookies that prevent the transmission of analytics data when your web browser visits our site.

How to Reach Us Regarding Cookies or Your Privacy

If you have any questions, concerns, or requests related to the use of cookies, our Cookie Policy, or your privacy rights, please contact our office through:

• Senior Injury Hotline: 877-228-4878
• Baltimore, MD main office: 1011 N Calvert St., Baltimore, MD 21202
• Alternate phone: (855) 463-2306
• Office Hours: Monday-Friday, 8:00 AM-5:00 PM
• Use the online contact form to request a free consultation, request a case review, or submit any questions about our privacy policy.

We will make every effort to respond promptly, clearly, and openly to all such questions, concerns, and requests.

Amendments to this Cookie Policy

We may revise this Cookie Policy from time to time to reflect changes in the law, our industry best practices, or the Cookies features and services we provide. If we make a material change to this Cookie Policy, we will provide you with prominent notice on our website and, where appropriate, by other means. We encourage you to monitor this policy periodically for the latest information on our privacy practices.

Conclusion: Our Promise to You

At National Injured Senior Law Center, we know that the issues of trust and privacy are of special concern for seniors and their families who are seeking legal representation after they have been injured. We use cookies, but we do it with the utmost care and with your best interest in mind to provide you with a secure, easily accessible, and friendly online experience. We will never use cookies to store sensitive information without your explicit permission; we are fully transparent with our data storage practices.

If you or a loved one is in need of legal representation or you have any questions regarding our Cookie Policy, please call us at 877-228-4878 or fill out our online contact form. We take pride in fighting for justice for our clients and protecting their rights. We will empower you to carry on with confidence.